Kofax Total Agility is a BPM and Dynamic Case Management platform that enables organizations to achieve significant operational gains through better management of processes.
More efficient, flexible and better executed business processes mean lower costs plus greater and earlier ROI. It provides capabilities for process design, automation, simulation, workflow control for managing human tasks, integration tools for linking business applications (ECM, CRM, Email) to processes and business rules.
KOFAX'S TOTAL AGILITY HELPS ORGANIZATIONS:
- Achieve continuous process improvement
- Deliver organizational transformation for a competitive advantage
- Reduce costs associated with standardized and repetitive business processes
- Support the efficient delivery of non-standardized or unpredictable business processes
- Ensure compliance to industry regulations (e.g. SOX and HIPAA)
- Reduce errors and improve exception handling
- Deliver increased ability to respond to changing organizational and market conditions
- Deliver improved visibility of operational performance, to process and task level
TotalAgility is an integrated Business Process Management (BPM) suite delivering process design, execution, monitoring and optimization power through two user interfaces: the TotalAgility Builder and the TotalAgility Workspace. All functionality is accessible seamlessly across these two environments providing one coherent tool for managing your complete business process solution.
TotalAgility Builder is an easy-to-use visual environment for modeling, design, analysis , simulation and testing of processes. Construction of process flows is performed graphically using a 'drag-and-drop' approach which has been designed to support faster model-to-deployment time and to deliver 'Zero Code' systems.
Unlike competing systems the builder provides extensive support for modeling knowledge-intensive processes, enabling case management features such as case definitions, dynamic process attachment and virtual case folders. Once process modeling is complete the Builder enables customers to deploy and execute processes without additional coding or integration. The model is the process.
The TotalAgility Workspace delivers the Right Work to the Right Person at the Right Time. The Workspace enables the user to engage in process execution in a way appropriate to their role.
The Workspace allows process participants to work efficiently, effectively, intelligently and transparently, while also delivering the ability to improve the processes designed in the TotalAgility Builder. Process Execution, Process Monitoring and Process Optimization are all delivered via the TotalAgility Workspace.
The TotalAgility Workspace guides process execution toward completion, orchestrating the combination of system and human activities. The TotalAgility product can react to changes in throughput, capacity, workload and utilization to modify its scheduling and routing of workload and process tasks. As exceptions occur, The TotalAgility product can automatically launch new processes to rectify the problem, avoiding the costly losses incurred when exceptions are dealt with by only manual intervention.
The TotalAgility Workspace supports human decision making. By facilitating easy reporting and visualization of a process, the TotalAgility Workspace enables the user, manager or business analyst to measure process and business performance and identify bottlenecks, issues and opportunities for improvement. The TotalAgility Workspace delivers comprehensive Business Activity Monitoring (BAM) functionality and includes a configurable dashboard and a set of user-definable reports to display real-time and historical performance metrics.
Process Optimization capabilities within the TotalAgility Workspace allow manual and automatic intervention in in-flight business processes, enabling our customers to quickly adapt to changing circumstances. TotalAgility provides the flexibility to execute a process differently, or even execute a different process, depending on circumstances, for example during periods of unprecedented demand in a service organization.
TotalAgility runs on Microsoft Windows 7, Vista and XP and provides a browser interface which supports all common desktop browsers including Internet Explorer. The product deploys on Microsoft .NET, uses an SQL Server database and utilizes industry standards such as BPMN, web services and LDAP allowing users to design, develop, deploy and monitor complex BPM and Case Management solutions without the need to write any code. Automatic generation of user forms and web parts means the resulting process solutions can be easily deployed within an existing Microsoft environment.
Contact us today to find out how Ether Solutions can use BPM to bring complete control and total visibility to all of your business processes.