Automate those tasks

Every business process that is well define will have a number of tasks.

Automate those tasks that are repetitive, predictable and require staff to work like robots.

Customs Procedures is one example where automation can deliver a lot of value.

Customs Paperwork – Automated!

Software robots make the labour-intensive task of routine customs paperwork more efficient.

From 1^st January 2021, customs paperwork has been required for goods moving between Great Britain and any EU country, for both imports and exports. This was a challenge for customs clearance services trying to deal with an increase of thousands of documents every day.

Automation of business processes using software robots to perform repetitive activity that people undertake on computer screens, worked alongside one specialist customs agent who used robots to help meet demand.

Knowledgeable customs experts handle the complex situations, but the regular movement of goods is achieved with the software robots completing the daily routine processing.

In the supply chain world of 24-hour logistics, using software robots to complete the office administration whenever it is needed virtually eliminates the need for a night shift team.

Automation is ideally performed on stable processes. Although there is change happening in the GB – EU customs arrangements, software robots have been delivering benefits by working alongside people as part of an integrated process. The rules which humans have followed for the manual activities can be added into the processing logic of the software robots. This frees staff back to focussing on the overall customer service.

Any business involved with Customs paperwork can innovate and gain benefits from automation to achieve a competitive position.