Where can RPA be used?

RPA is best used where activities are:

• Repetitive
• Prone to error
• Rules based
• Involve digital data
• Time critical
• Suffer from seasonal peaks

Automation could apply in any part of a business. Below are some of the typical areas in a business where RPA Robots can be deployed to automate tasks.

HR Teams

 (UiPath have produced a great document that Ether Solutions are pleased to share – RPA for HR Creating a More Human Workplace.pdf )

• Candidate vetting checks
• Staff on-boarding
• Compliance activities (e.g. Training certifications)

Supply Chain Teams

• Contract Management
• Freight Management on supplier / courier portals
• Returns processing
• Order processing
• Proof of Delivery collation

Finance Teams

• Master Data Management – setup and changes
• Supplier Invoice processing and approval
• Sales Invoice generation and distribution
• Incentive claim management
• Customer credit checks

IT Teams

• Helpdesk services
• Password Resets
• New Starter account provision
• Provision of Cloud services

Sales and Marketing Teams

• Data transfers to CRM
• Validation and updates of CRM information
• Information capture from News websites and Social Media

General

Please contact us to discuss how RPA Robots could be used in your business.

The day to day activities that can be performed by staff with little knowledge of the business are often suitable candidates for automation.  How to select a process for automation can be a balance of a number of factors.

The boring tasks that are viewed by staff as  “Admin” or “Compliance” can be good places to consider for automation.